Terms and Conditions

Prices and products are subject to change at

anytime without notice.

We reserve the right to cancel orders if needed.

We reserve the right to refuse service if needed.

Orders

If for whatever reason, you are unhappy with your

order, we accept returns within 30 days. Items must

be returned to us in the same condition in which it

was sent. When the item has been received, you will

be offered a full refund, or a replacement depending

on stock. Please contact us via

kerry@spellboundcaithness.co.uk

Orders will not be fulfilled until full payment has been

made.

In busy times, turn around times may be longer then

usual. We reserve the right to change turnaround

times as and when needed. We will always keep

customers up to date with any changes via our social

media channels.

SpellboundCaithness is not responsible for payment

misinformation.

Products

We have made every reasonable effort to ensure our

products are represented as accurately as possible.

Please not that colours may vary on some screens

and monitors.

Contact

We reserve the right to refuse contact. We do not

tolerate rudeness or abusive behaviour on our

private messages or social media channels.

Shipping

We use third party couriers to ship our products.

By purchasing from us you agree to your

information being shared with these companies.

We are not responsible for any delays via courier.

You will always receive a tracking number with

your order from the courier. We currently use Royal

Mail to ship within the UK.

Spellbound Caithness is not responsible for any

incorrect shipping information being entered at the

checkout, and does not refund or replace orders

due to this. If an item is returned back to us, We

reserve the right to recharge for delivery.

Fraud

If we suspect we are the victims of fraudulent

activity or intended fraudulent activity, we reserve

the right to contact the relevant authorities.

Intellectual Property

All photos, products and content on this website

belong to SpellboundCaithness If you intend to

share our photos, please give clear, written credit

linking back to our website or social media

accounts, the photographs must not be altered in

anyway. Products are not to be resold

commercially without express permission from

SpellboundCaithness.

We reserve the right to take legal action if these

terms are broken.

By using this website and purchasing our

products, you agree to these terms and conditions

Please contact

kerry@spellboundcaithness.co.uk with any

questions regarding these terms and conditions.