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Terms and Conditions
Orders
If for whatever reason, you are unhappy with your order, we accept returns within 28 days. Items must be returned to us in the same condition in which it was sent. When the item has been received, you will be offered a full refund, or a replacement depending
on stock. Please contact us via
kerry@spellboundcaithness.co.uk
Orders will not be fulfilled until full payment has been made.
In busy times, turn around times may be longer then usual. We will always keep
customers up to date with any changes via our social media channels.
SpellboundCaithness is not responsible for payment misinformation.
Products
We have made every reasonable effort to ensure our products are represented as accurately as possible.
Please not that colours may vary on some screens and monitors.
Contact
We reserve the right to refuse contact. We do not tolerate rudeness or abusive behaviour on our private messages or social media channels.
Shipping
We use third party couriers to ship our products.
By purchasing from us you agree to your
information being shared with these companies.
We are not responsible for any delays via courier.
You will receive a tracking number with
your order from the courier.
We currently use Royal Mail to ship within the UK.
Spellbound Caithness is not responsible for any
incorrect shipping information being entered at the checkout, and does not refund or replace orders due to this. If an item is returned back to us, We reserve the right to recharge for delivery.
Fraud
If we suspect we are the victims of fraudulent
activity or intended fraudulent activity, we reserve the right to contact the relevant authorities.
Intellectual Property
All photos, products and content on this website
belong to SpellboundCaithness If you intend to
share our photos, please give clear, written credit
linking back to our website or social media
accounts, the photographs must not be altered in
anyway.
By using this website and purchasing our
products, you agree to these terms and conditions
Please contact
kerry@spellboundcaithness.co.uk with any
questions regarding these terms and conditions.
Spellbound Caithness is a Limited Company
Registered Director & Owner
K Montgomery
15 High Street
Thurso
KW14 8AG
The Legal Bit
Please note that we are required by the UK law to state that magical items are sold for entertainment purposes only.
We cannot guarantee that the results
obtained are as expected. This will really depend on how you use these items, your knowledge in this area and your faith in magical items.
Magical items should never be used in place of medical, legal, psychological or other advice.